GoToAssist

GoToAssist

Curtis Technical Support with Live Video Sharing

Sometimes it is difficult to describe the issues you are having. Ever wish technical support could just see what is going on? Now they can! Curtis Technical Support makes it easy to keep your equipment running smoothly with GoToAssist Seeit.

  1. Download the GoToAssist Seeit app in iTunes or the App Store
  2. Call Curtis Technical Support at 800-995-0417 and let them know you would like to use GoToAssist Seeit to troubleshoot
  3. Enter the code technical support gives you into the GoToAssist Seeit app to activate the live video share
  4. Use your phone to show Curtis technical support anything from error codes on the brewer’s display to inside the machine

GoToAssist Seeit is a permissions-based application and you are always prompted before any screen share can start.